Login Trouble

• The secret might be different from the desktop, the mobile secret is set in Service Configuration.
• When using VPN and scanning the QR code from Server Connect, the QR code might contain an incorrect IP address.
• The security server needs to have the same time set as your phone (same timezone).
• The start of the URL seems to need to be in lower case letters. 
• The end of the URL is case sensitive. 
• You may need to open the port that the security server and web service uses.
• Make sure you have the correct permissions, look here to see which permissions are required.
• Check if you have the required Service version installed, check here to see which version is required.